WEBSTER HOUSE
437 WEBSTER STREET
PALO ALTO, CA, 94301
6503283300
CCN: 555156
5
Overall5
Health4
Staffing4
QualitySpecial FocusAbuse IconOwnership Changed (12mo)Inspection OverdueOIG ExcludedUnder CIA
OIG Federal Exclusion Matches (1)
This facility's name matches one or more entities on the OIG List of Excluded Individuals/Entities (LEIE). Excluded parties are prohibited from participation in Medicare and Medicaid programs.
CENTRAL COMMUNITY SERVICE, INC
1128a1
Excluded 2005-10-20
Ownership
| Name | Role | % |
|---|---|---|
| FRONT PORCH COMMUNITIES AND SERVICES | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% |
| FORTE, VINCENT | CORPORATE DIRECTOR | NOT APPLICABLE |
| DURANTEAU, NANCY | CORPORATE DIRECTOR | NOT APPLICABLE |
| HANDY, JOANNE | CORPORATE DIRECTOR | NOT APPLICABLE |
| JACOBS, LAURA | CORPORATE DIRECTOR | NOT APPLICABLE |
| KROEKER, KEVIN | CORPORATE DIRECTOR | NOT APPLICABLE |
| MCGOVERN, MARION | CORPORATE DIRECTOR | NOT APPLICABLE |
| PROCTOR, DEBORAH | CORPORATE DIRECTOR | NOT APPLICABLE |
| SPENCER, PETER | CORPORATE DIRECTOR | NOT APPLICABLE |
| TONNU, DIEMLAN | CORPORATE DIRECTOR | NOT APPLICABLE |
| WESSON, OLIVER | CORPORATE DIRECTOR | NOT APPLICABLE |
| WHITTAKER, SUSAN | CORPORATE DIRECTOR | NOT APPLICABLE |
| SALVADOR, EDUARDO | CORPORATE OFFICER | NOT APPLICABLE |
| KELLY, SEAN | CORPORATE OFFICER | NOT APPLICABLE |
| VRANICH, RACHEL | CORPORATE OFFICER | NOT APPLICABLE |
| ICHIEN, CHRISTOPHER | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| AKOPYAN, GEVORK | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| KELLY, SEAN | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| MCMULLIN, MARY | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| OLSON, KARI | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| SALVADOR, EDUARDO | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| SELLECK, TIMOTHY | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| JORDAN, MARIA | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| CAIRNS, DAWN | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| FREDERICK, MELISSA | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
Health Deficiencies (23)
2025-01-30 · Health
D
F880 · Infection Control Deficiencies
Provide and implement an infection prevention and control program.
D
F761 · Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
2023-07-20 · Health
D
F585 · Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
2023-02-27 · Health
D
F880 · Infection Control Deficiencies
Provide and implement an infection prevention and control program.
D
F851 · Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
E
F812 · Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
E
F804 · Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
E
F761 · Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
D
F760 · Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
E
F759 · Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
D
F758 · Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
D
F755 · Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
E
F700 · Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
D
F693 · Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
D
F689 · Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
D
F686 · Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
D
F684 · Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
D
F637 · Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
2019-11-15 · Health
D
F880 · Infection Control Deficiencies
Provide and implement an infection prevention and control program.
E
F812 · Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
E
F804 · Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
D
F790 · Quality of Life and Care Deficiencies
Provide routine and 24-hour emergency dental care for each resident.
D
F761 · Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Staffing
MetricThis FacilityNational Avg
Total Nurse Hrs/Resident/Day3.68
4.44
RN Hrs/Resident/Day0.54
0.69
LPN Hrs/Resident/Day0.81
1.30
CNA Hrs/Resident/Day2.33
2.45
PT Hrs/Resident/Day0.12
0.07
Data as of 2026-03-01