Village Health Care at The Glen
403 E. Flournoy Lucas
Shreveport, LA, 71115
3182133500
CCN: 195533
3
Overall3
Health4
Staffing2
QualitySpecial FocusAbuse IconOwnership Changed (12mo)Inspection OverdueOIG ExcludedUnder CIA
Ownership
| Name | Role | % |
|---|---|---|
| THE GLEN RETIREMENT SYSTEM | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% |
| RICE, BARBARA | CORPORATE DIRECTOR | NOT APPLICABLE |
| TERRY, BARBARA | CORPORATE DIRECTOR | NOT APPLICABLE |
| WASHINGTON, ALLISON | CORPORATE DIRECTOR | NOT APPLICABLE |
| WESTMORELAND, MARTI | CORPORATE DIRECTOR | NOT APPLICABLE |
| WILLIAMS, CYNTHIA | CORPORATE DIRECTOR | NOT APPLICABLE |
| WILLIAMS, JOANN | CORPORATE DIRECTOR | NOT APPLICABLE |
| BOLTON, MICHAEL | CORPORATE DIRECTOR | NOT APPLICABLE |
| DOCKENDORF, NOREEN | CORPORATE DIRECTOR | NOT APPLICABLE |
| FULLER, JEANNE | CORPORATE DIRECTOR | NOT APPLICABLE |
| MCGOWEN, CHERYL | CORPORATE DIRECTOR | NOT APPLICABLE |
| SIMMONS, MARLA | CORPORATE DIRECTOR | NOT APPLICABLE |
| WILLIAMS, DEBRA | CORPORATE OFFICER | NOT APPLICABLE |
| BURNS, DEE | CORPORATE OFFICER | NOT APPLICABLE |
| BURNS, DEE | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| WILLIAMS, DEBRA | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| THE GLEN RETIREMENT SYSTEM | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
Health Deficiencies (20)
2025-05-15 · Health
E
F908 · Environmental Deficiencies
Keep all essential equipment working safely.
E
F761 · Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
E
F695 · Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
E
F686 · Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
E
F656 · Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
D
F641 · Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
E
F605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
E
F604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
2025-02-12 · Health
D
F689 · Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
2024-09-04 · Health
D
F689 · Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
E
F684 · Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
2024-08-06 · Health
D
F700 · Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
2024-06-24 · Health
E
F604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
2024-05-08 · Health
E
F697 · Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
2024-04-11 · Health
E
F812 · Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
E
F640 · Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
E
F637 · Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
2023-12-19 · Health
D
F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
2023-05-10 · Health
D
F678 · Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
D
F658 · Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Staffing
MetricThis FacilityNational Avg
Total Nurse Hrs/Resident/Day3.68
4.42
RN Hrs/Resident/Day0.54
0.18
LPN Hrs/Resident/Day0.81
1.13
CNA Hrs/Resident/Day2.33
3.11
PT Hrs/Resident/Day0.12
0.04
Data as of 2026-03-01