The Friendly Home

3156 East Avenue
Rochester, NY, 14618
5853811600
CCN: 335476
4
Overall
3
Health
4
Staffing
5
Quality
Special FocusAbuse IconOwnership Changed (12mo)Inspection OverdueOIG ExcludedUnder CIA
Ownership
NameRole%
JOHNSON, CHRISTINECORPORATE DIRECTORNOT APPLICABLE
BAIER, DANIELCORPORATE OFFICERNOT APPLICABLE
BROWN, AMANDACORPORATE OFFICERNOT APPLICABLE
COOPER, GLENCORPORATE OFFICERNOT APPLICABLE
WILBORN, KIMBERLYCORPORATE OFFICERNOT APPLICABLE
BROWN, AMANDAW-2 MANAGING EMPLOYEENOT APPLICABLE
JOHNSON, CHRISTINEW-2 MANAGING EMPLOYEENOT APPLICABLE
Health Deficiencies (16)
2025-12-19 · Health
D
F760 · Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
E
F689 · Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
2023-12-26 · Health
D
F908 · Environmental Deficiencies
Keep all essential equipment working safely.
D
F882 · Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
E
F880 · Infection Control Deficiencies
Provide and implement an infection prevention and control program.
D
F761 · Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
D
F693 · Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
D
F688 · Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
E
F607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
2022-03-02 · Health
E
F689 · Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
D
F656 · Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
D
F626 · Resident Rights Deficiencies
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
B
F623 · Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
2019-09-17 · Health
D
F880 · Infection Control Deficiencies
Provide and implement an infection prevention and control program.
D
F688 · Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
D
F656 · Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Staffing
MetricThis FacilityNational Avg
Total Nurse Hrs/Resident/Day
4.55
3.68
RN Hrs/Resident/Day
0.49
0.54
LPN Hrs/Resident/Day
1.27
0.81
CNA Hrs/Resident/Day
2.79
2.33
PT Hrs/Resident/Day
0.04
0.12
Data as of 2026-03-01