RICHFIELD HEALTH CENTER - SALEM
3719 KNOLLRIDGE ROAD
SALEM, VA, 24153
5403804500
CCN: 495013
3
Overall3
Health2
Staffing3
QualitySpecial FocusAbuse IconOwnership Changed (12mo)Inspection OverdueOIG ExcludedUnder CIA
Ownership
| Name | Role | % |
|---|---|---|
| FRIENDSHIP FOUNDATION INC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% |
| WILLIAMSON, JOHN | CORPORATE DIRECTOR | NOT APPLICABLE |
| SANDEL, ROBERT | CORPORATE DIRECTOR | NOT APPLICABLE |
| OELSCHLAGER, KATHRYN | CORPORATE DIRECTOR | NOT APPLICABLE |
| LAWSON, ROBERT | CORPORATE DIRECTOR | NOT APPLICABLE |
| JOHNSON, CYNDA | CORPORATE DIRECTOR | NOT APPLICABLE |
| GROVE, LUCIAN | CORPORATE DIRECTOR | NOT APPLICABLE |
| FEINOUR, EDWIN | CORPORATE DIRECTOR | NOT APPLICABLE |
| BISHOP, NATHANIEL | CORPORATE DIRECTOR | NOT APPLICABLE |
| COMBS, GLEN | CORPORATE DIRECTOR | NOT APPLICABLE |
| SHANNON, CHARLES | CORPORATE OFFICER | NOT APPLICABLE |
| HOFF, JOSEPH | CORPORATE OFFICER | NOT APPLICABLE |
| HUGHES, ANGELA | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| JOHNSON, CYNDA | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| LAWSON, ROBERT | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| LAYELL, ERIN | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| LOWE, TODD | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| NESTER, PAUL | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| NICHOLS, WHITNEY | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| OELSCHLAGER, KATHRYN | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| RODGER, MARY | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| SANDEL, ROBERT | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| SHANNON, CHARLES | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| HIGGINS, BENJAMIN | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| GROVE, LUCIAN | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| FELDMANN, GREG | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| FEINOUR, EDWIN | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| DUNCAN, STEPHANIE | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| COMBS, GLEN | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| CAMPBELL, LUKE | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| BISHOP, NATHANIEL | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| VALLEY MANAGEMENT CO INC | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| FRIENDSHIP FOUNDATION INC | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| HOFF, JOSEPH | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
Penalties (2)
| Date | Type | Amount |
|---|---|---|
| 2024-12-05 | Fine | $15K |
| 2023-03-20 | Fine | $2K |
Health Deficiencies (31)
2024-12-05 · Health
D
F825 · Quality of Life and Care Deficiencies
Provide or get specialized rehabilitative services as required for a resident.
D
F770 · Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
G
F760 · Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
D
F658 · Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
2024-05-15 · Health
D
F883 · Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
D
F842 · Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
D
F756 · Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
D
F684 · Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
D
F657 · Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
D
F656 · Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
D
F641 · Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
D
F582 · Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
D
F580 · Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
D
F550 · Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
2023-02-08 · Health
D
F880 · Infection Control Deficiencies
Provide and implement an infection prevention and control program.
D
F770 · Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
D
F757 · Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
E
F677 · Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
D
F657 · Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
E
F607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
D
F584 · Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
2021-07-29 · Health
D
F908 · Environmental Deficiencies
Keep all essential equipment working safely.
E
F812 · Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
D
F803 · Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
D
F772 · Administration Deficiencies
Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided.
D
F690 · Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
D
F689 · Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
D
F684 · Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
D
F656 · Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
D
F584 · Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
D
F578 · Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Staffing
MetricThis FacilityNational Avg
Total Nurse Hrs/Resident/Day3.68
3.99
RN Hrs/Resident/Day0.54
0.48
LPN Hrs/Resident/Day0.81
1.21
CNA Hrs/Resident/Day2.33
2.31
PT Hrs/Resident/Day0.12
0.10
Data as of 2026-03-01