MASSACHUSETTS VETERANS HOME AT HOLYOKE

110 CHERRY STREET
HOLYOKE, MA, 01040
4135329475
CCN: 225786
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Overall
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Health
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Staffing
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Quality
Special FocusAbuse IconOwnership Changed (12mo)Inspection OverdueOIG ExcludedUnder CIA
Ownership
NameRole%
THE COMMONWEALTH OF MASSACHUSETTSOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
DIETZEN, DIANEOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
LAZO, MICHAELOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
SANTIAGO, JONOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Health Deficiencies (6)
2025-02-28 · Health
E
F948 · Nursing and Physician Services Deficiencies
Ensure that paid feeding assistants have the training they need.
D
F880 · Infection Control Deficiencies
Provide and implement an infection prevention and control program.
D
F692 · Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
D
F658 · Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
E
F585 · Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
D
F550 · Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Staffing
MetricThis FacilityNational Avg
Total Nurse Hrs/Resident/Day
7.59
3.68
RN Hrs/Resident/Day
2.26
0.54
LPN Hrs/Resident/Day
0.89
0.81
CNA Hrs/Resident/Day
4.43
2.33
PT Hrs/Resident/Day
0.08
0.12
Data as of 2026-03-01