LIFE CARE CENTER OF MERRIMACK VALLEY

80 BOSTON ROAD
BILLERICA, MA, 01862
9786672166
CCN: 225546
2
Overall
2
Health
4
Staffing
4
Quality
ChainLIFE CARE CENTERS OF AMERICA
Special FocusAbuse IconOwnership Changed (12mo)Inspection OverdueOIG ExcludedUnder CIA
Ownership
NameRole%
LIFE CARE CENTERS OF AMERICA, INC.5% OR GREATER DIRECT OWNERSHIP INTEREST100%
PRESTON, FORREST5% OR GREATER INDIRECT OWNERSHIP INTEREST100%
THURMOND, JOANCORPORATE OFFICERNOT APPLICABLE
CROSS, CINDYCORPORATE OFFICERNOT APPLICABLE
HENRY, TERRYCORPORATE OFFICERNOT APPLICABLE
FLETCHER, TODDOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
JANIAK, ANDREAOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
LAY, LISAOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
LONG, ZOFIAOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
PRESTON, AUBREYOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
PRESTON, FORRESTOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
SWANKER, RICHARDOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
ZIEGLER, JAMESOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
LIFE CARE CENTERS OF AMERICA, INC.OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
FAUSTIN, MOSELINEOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
FINKEL, NOAHOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Penalties (1)
DateTypeAmount
2024-12-04Fine$162K
Health Deficiencies (26)
2025-12-10 · Health
D
F808 · Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
D
F761 · Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
E
F760 · Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
E
F698 · Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
2025-08-14 · Health
E
F552 · Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
2024-12-04 · Health
E
F880 · Infection Control Deficiencies
Provide and implement an infection prevention and control program.
E
F865 · Administration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
D
F842 · Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
H
F841 · Nursing and Physician Services Deficiencies
Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.
D
F840 · Administration Deficiencies
Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
E
F838 · Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
E
F837 · Administration Deficiencies
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
E
F835 · Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
E
F812 · Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
D
F761 · Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
E
F726 · Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
D
F698 · Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
D
F694 · Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
H
F686 · Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
D
F656 · Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
G
F655 · Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
H
F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
2023-11-22 · Health
D
F842 · Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
E
F761 · Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
D
F756 · Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
D
F550 · Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Staffing
MetricThis FacilityNational Avg
Total Nurse Hrs/Resident/Day
4.14
3.68
RN Hrs/Resident/Day
0.67
0.54
LPN Hrs/Resident/Day
0.92
0.81
CNA Hrs/Resident/Day
2.55
2.33
PT Hrs/Resident/Day
0.08
0.12
Data as of 2026-03-01