HOLY CROSS HEALTH CENTER

357 ISLAND POND ROAD
MANCHESTER, NH, 03109
6036283550
CCN: 305074
5
Overall
5
Health
5
Staffing
4
Quality
Special FocusAbuse IconOwnership Changed (12mo)Inspection OverdueOIG ExcludedUnder CIA
OIG Federal Exclusion Matches (1)
This facility's name matches one or more entities on the OIG List of Excluded Individuals/Entities (LEIE). Excluded parties are prohibited from participation in Medicare and Medicaid programs.
HEALTH CENTER PHARMACY, INC
1128a1
Excluded 1993-09-29
Ownership
NameRole%
SISTERS OF HOLY CROSS, INC./U.S. REGION5% OR GREATER DIRECT OWNERSHIP INTEREST100%
HOFFLER, ANNCORPORATE OFFICERNOT APPLICABLE
MURPHY, KELLYCORPORATE OFFICERNOT APPLICABLE
FARRA, RAPHAELOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
OSIEK, STEFANIEOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Health Deficiencies (4)
2025-01-03 · Health
D
F868 · Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
2023-01-26 · Health
D
F880 · Infection Control Deficiencies
Provide and implement an infection prevention and control program.
D
F761 · Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
E
F727 · Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Staffing
MetricThis FacilityNational Avg
Total Nurse Hrs/Resident/Day
5.21
3.68
RN Hrs/Resident/Day
0.84
0.54
LPN Hrs/Resident/Day
0.83
0.81
CNA Hrs/Resident/Day
3.54
2.33
PT Hrs/Resident/Day
0.20
0.12
Data as of 2026-03-01