Hillcrest Raleigh at Crabtree Valley

3830 Blue Ridge Road
Raleigh, NC, 27612
9197814900
CCN: 345555
3
Overall
4
Health
4
Staffing
1
Quality
Special FocusAbuse IconOwnership Changed (12mo)Inspection OverdueOIG ExcludedUnder CIA
Ownership
NameRole%
HILLCREST CONVALESCENT CENTER, INC.5% OR GREATER DIRECT OWNERSHIP INTEREST100%
HOOVER, WILLIAM5% OR GREATER INDIRECT OWNERSHIP INTEREST23%
SMITH, LENWOOD5% OR GREATER INDIRECT OWNERSHIP INTEREST25%
SMITH, THOMAS5% OR GREATER INDIRECT OWNERSHIP INTEREST25%
TATTERSALL, CRYSTAL5% OR GREATER INDIRECT OWNERSHIP INTEREST23%
BRANCH BANKING & TRUST COMPANY5% OR GREATER MORTGAGE INTERESTNOT APPLICABLE
BRANCH BANKING & TRUST COMPANY5% OR GREATER SECURITY INTERESTNOT APPLICABLE
HOOVER, NADINECORPORATE DIRECTORNOT APPLICABLE
HOOVER, WILLIAMCORPORATE OFFICERNOT APPLICABLE
SMITH, THOMASCORPORATE OFFICERNOT APPLICABLE
HUMAYUN, DABIRUDDINOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
LEE, LISAOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
JUDD, LESLIEOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Penalties (1)
DateTypeAmount
2023-12-15Fine$17K
Health Deficiencies (13)
2025-12-09 · Health
D
F689 · Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
2023-12-15 · Health
G
F880 · Infection Control Deficiencies
Provide and implement an infection prevention and control program.
B
F640 · Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
D
F578 · Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
D
F554 · Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
2022-09-16 · Health
D
F914 · Environmental Deficiencies
Provide bedrooms that don't allow residents to see each other when privacy is needed.
E
F812 · Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
D
F761 · Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
D
F758 · Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
D
F655 · Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
E
F638 · Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
D
F637 · Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
D
F636 · Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Staffing
MetricThis FacilityNational Avg
Total Nurse Hrs/Resident/Day
4.83
3.68
RN Hrs/Resident/Day
0.98
0.54
LPN Hrs/Resident/Day
1.02
0.81
CNA Hrs/Resident/Day
2.83
2.33
PT Hrs/Resident/Day
0.22
0.12
Data as of 2026-03-01