Highlands Living Center

500 Hahnemann Trail
Pittsford, NY, 14534
5853831700
CCN: 335786
2
Overall
2
Health
3
Staffing
2
Quality
Special FocusAbuse IconOwnership Changed (12mo)Inspection OverdueOIG ExcludedUnder CIA
OIG Federal Exclusion Matches (3)
This facility's name matches one or more entities on the OIG List of Excluded Individuals/Entities (LEIE). Excluded parties are prohibited from participation in Medicare and Medicaid programs.
HALLMARK NURSING CENTER, INC
1128a2
Excluded 2005-11-20
HEARING AID CENTER OF TROY INC
1128a1
Excluded 1991-11-24
STEPS TO BETTER LIVING, INC
1128a1
Excluded 2020-03-19
Ownership
NameRole%
YALE, ELIZABETHCORPORATE OFFICERNOT APPLICABLE
MCCANN, ROBERTCORPORATE OFFICERNOT APPLICABLE
RIORDAN, MICHAELCORPORATE OFFICERNOT APPLICABLE
VANSTRYDONCK, GERALDCORPORATE OFFICERNOT APPLICABLE
BUSARI, SAMUELCORPORATE OFFICERNOT APPLICABLE
GARRETT, ELIZABETHCORPORATE OFFICERNOT APPLICABLE
HALL, WILLIAMCORPORATE OFFICERNOT APPLICABLE
LATELLA, ROBERTCORPORATE OFFICERNOT APPLICABLE
MAGEE, ROBBIECORPORATE OFFICERNOT APPLICABLE
BUSARI, SAMUELOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
NICHOLAS, NIRMALAOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
STRONG PARTNERS HEALTHSYSTEM, INCOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Health Deficiencies (17)
2025-02-19 · Health
E
F921 · Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
E
F919 · Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
D
F880 · Infection Control Deficiencies
Provide and implement an infection prevention and control program.
D
F760 · Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
D
F759 · Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
D
F677 · Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
D
F656 · Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
E
F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
2023-06-09 · Health
E
F842 · Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
E
F836 · Administration Deficiencies
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
E
F812 · Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
D
F791 · Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
D
F695 · Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
E
F692 · Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
2021-09-02 · Health
E
F885 · Infection Control Deficiencies
Report COVID19 data to residents and families.
D
F880 · Infection Control Deficiencies
Provide and implement an infection prevention and control program.
B
F732 · Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Staffing
MetricThis FacilityNational Avg
Total Nurse Hrs/Resident/Day
3.52
3.68
RN Hrs/Resident/Day
0.46
0.54
LPN Hrs/Resident/Day
1.15
0.81
CNA Hrs/Resident/Day
1.91
2.33
PT Hrs/Resident/Day
0.11
0.12
Data as of 2026-03-01