FRIENDSHIP HEALTH AND REHAB CENTER

327 HERSHBERGER RD NW
ROANOKE, VA, 24012
5402652100
CCN: 495092
4
Overall
4
Health
4
Staffing
3
Quality
Special FocusAbuse IconOwnership Changed (12mo)Inspection OverdueOIG ExcludedUnder CIA
Ownership
NameRole%
SANDEL, ROBERTCORPORATE DIRECTORNOT APPLICABLE
WILLIAMSON, JOHNCORPORATE DIRECTORNOT APPLICABLE
BISHOP, NATHANIELCORPORATE DIRECTORNOT APPLICABLE
COMBS, GLENCORPORATE DIRECTORNOT APPLICABLE
FEINOUR, EDWINCORPORATE DIRECTORNOT APPLICABLE
GROVE, LUCIANCORPORATE DIRECTORNOT APPLICABLE
JOHNSON, CYNDACORPORATE DIRECTORNOT APPLICABLE
LAWSON, ROBERTCORPORATE DIRECTORNOT APPLICABLE
OELSCHLAGER, KATHRYNCORPORATE DIRECTORNOT APPLICABLE
SHANNON, CHARLESCORPORATE OFFICERNOT APPLICABLE
HOFF, JOSEPHCORPORATE OFFICERNOT APPLICABLE
MITCHELL, CYNTHIACORPORATE OFFICERNOT APPLICABLE
SHANNON, CHARLESOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
FRIENDSHIP FOUNDATION INCOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Health Deficiencies (18)
2024-10-29 · Health
D
F849 · Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
D
F842 · Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
D
F684 · Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
E
F679 · Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
D
F584 · Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
2023-03-23 · Health
D
F658 · Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
2022-03-10 · Health
D
F761 · Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
D
F690 · Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
D
F684 · Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
D
F677 · Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
D
F657 · Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
2021-06-17 · Health
D
F812 · Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
D
F761 · Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
D
F757 · Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
D
F684 · Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
D
F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
D
F607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
D
F558 · Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Staffing
MetricThis FacilityNational Avg
Total Nurse Hrs/Resident/Day
3.87
3.68
RN Hrs/Resident/Day
0.42
0.54
LPN Hrs/Resident/Day
1.23
0.81
CNA Hrs/Resident/Day
2.22
2.33
PT Hrs/Resident/Day
0.07
0.12
Data as of 2026-03-01