AGAWAM WEST REHAB AND NURSING

61 COOPER STREET
AGAWAM, MA, 01001
4137868000
CCN: 225253
2
Overall
2
Health
3
Staffing
4
Quality
ChainSTERN CONSULTANTS
Special FocusAbuse IconOwnership Changed (12mo)Inspection OverdueOIG ExcludedUnder CIA
Ownership
NameRole%
ETN FAMILY HOLDINGS LLC5% OR GREATER DIRECT OWNERSHIP INTEREST21%
TLCO HOLDINGS LLC5% OR GREATER DIRECT OWNERSHIP INTEREST21%
ERBLICH, AVRAHAM5% OR GREATER DIRECT OWNERSHIP INTEREST14%
FRIEDMAN, SHANA5% OR GREATER DIRECT OWNERSHIP INTEREST12%
SHEPS, BORUCH5% OR GREATER DIRECT OWNERSHIP INTEREST15%
STERN, BEZALEL5% OR GREATER DIRECT OWNERSHIP INTEREST9%
COM FAMILY TRUST5% OR GREATER INDIRECT OWNERSHIP INTEREST10%
E NEWHOUSE FAMILY TRUST5% OR GREATER INDIRECT OWNERSHIP INTEREST10%
T NEWHOUSE FAMILY TRUST5% OR GREATER INDIRECT OWNERSHIP INTEREST10%
TLM FAMILY TRUST5% OR GREATER INDIRECT OWNERSHIP INTEREST10%
MILLMAN, CHAIMCORPORATE OFFICERNOT APPLICABLE
STERN THERAPY CONSULTANTS LLCOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
TLCO HOLDINGS LLCOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
ASHKAR, RAMIOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
BEATTY, BRITTANYOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
ERBLICH, AVRAHAMOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
FRIEDMAN, BENJAMINOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
IANACONE, DAVIDOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
MILLMAN, CHAIMOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
NEWHOUSE, ERICOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
PLEW, ANDREAOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
SHEPS, BORUCHOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
ETN FAMILY HOLDINGS LLCOPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Penalties (1)
DateTypeAmount
2025-09-15Fine$13K
Health Deficiencies (31)
2025-10-15 · Health
G
F689 · Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
2025-09-15 · Health
F
F814 · Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
E
F812 · Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
D
F585 · Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
2025-05-15 · Health
D
F842 · Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
D
F760 · Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
D
F700 · Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
D
F689 · Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
D
F552 · Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
2025-03-26 · Health
D
F842 · Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
2024-07-16 · Health
D
F880 · Infection Control Deficiencies
Provide and implement an infection prevention and control program.
D
F842 · Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
D
F812 · Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
D
F791 · Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
D
F695 · Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
D
F693 · Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
D
F676 · Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
D
F646 · Resident Assessment and Care Planning Deficiencies
Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
D
F640 · Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
D
F580 · Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
D
F578 · Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
2023-04-26 · Health
E
F883 · Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
E
F761 · Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
D
F758 · Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
D
F756 · Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
D
F740 · Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
D
F679 · Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
D
F656 · Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
D
F641 · Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
D
F584 · Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
D
F554 · Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Staffing
MetricThis FacilityNational Avg
Total Nurse Hrs/Resident/Day
3.69
3.68
RN Hrs/Resident/Day
0.57
0.54
LPN Hrs/Resident/Day
0.87
0.81
CNA Hrs/Resident/Day
2.25
2.33
PT Hrs/Resident/Day
0.00
0.12
Data as of 2026-03-01